What Happens When You Leave The Manual Unlock Key Open

This is under warranty the customer says

This came in this morning form a customer. He wants a replacement under warranty.. We opened it up and this is what we see.  It has been full of water..

Why , Why is it full of water?

Easy to see, the customer admitted he left the manual override key cover open during winter.

. 

That's not all.

On further inspection, I could see that he had had the motor apart and reassembled it with the water drain holes facing up. They are drain holes they should be facing down. 

So double trouble.  I did feel sorry for him and I found a good second hand motor to get out of trouble.

This is why we don't use manual unlock keys now. 

They are prone to damage, water getting in but mainly people don't know where the key is. . or they complain to us, usually under stress and say they never got a key.  Not the case sorry. 

This is the best motor out there.

The Gatehouse Heavy Duty 24v motor. You remove from the gate by pulling a hairpin and remove from the gate bracket.

Don't Buy Anything Else and it has a 4 year warranty.

Suitable replacement for any 24v two wire swing motor.

cheers Graeme